Note that full payment of tuition must be made up front for most of our classes. (Do not send payment until contacted to do so.)
Safety
We provide students with a comfortable and safe environment in which to train. Safety is always paramount when handling firearms. If a student displays disregard for the safety of others or themselves, we reserve the right to dismiss that person from the class. No refunds will be given for dismissal.
We may modify the curriculum of a particular class for safety due to adverse weather and/or poor range conditions.
Student Registration
Our class sizes are typically small, so we have a limited number of spots available for each class. If you register and reserve one of those spots, you are expected to attend. Do not register for a class until you are sure you can attend on that date and time.
Student Cancellation
If you cancel your attendance in a class MORE than seven (7) days before your scheduled class date, you may cancel and request a full refund of the purchase price paid. You must contact us more than 7 days before the scheduled class date to be eligible for a refund.
If you cancel your attendance in a class LESS than seven (7) days before your scheduled class date, you may be eligible to receive a partial refund of 50% of the purchase price paid. Full refunds will not be granted with less than 7 days notice. You must contact us as soon as possible within this 7-day period and at least one hour before the start time of the class to be considered for this partial refund.
Exceptions to these policies may be made on a case-by-case basis, at the sole discretion of Paladin Group Training and must be put in writing. Paladin Group Training reserves the right to change or amend these policies at any time.
Student No Show
Should you not show up for the course you registered for without prior notice (see Student Cancellation above), you forfeit your full tuition (no refund will be given).
Paladin Group Cancellation/Reschedule
In rare circumstances, Paladin Group Training may need to cancel or reschedule a class. Note that if we do not have a minimum of three participants registered for a class taking place during the range’s regularly scheduled hours, by three to four days before the class date, we may cancel. If this occurs, you will be notified as soon as possible.
In the case of a Paladin Group cancellation, you will be issued a full refund of the purchase price paid. If the class has been rescheduled, you may choose to transfer your registration to the course on that new date OR you may choose to not attend on the new date and request a full refund of your tuition.
Private Lessons
Private lessons must be booked and paid for in advance. A student may cancel a private lesson and receive a full refund (we ask that at least 24 hours notice be given if you are cancelling). In rare circumstances, Paladin Group Training may need to cancel or reschedule a private lesson. If this occurs, you will be notified as soon as possible. In the case of a Paladin Group cancellation, you will be issued a full refund of the purchase price paid.
Exceptions to these policies may be made on a case-by-case basis, at the sole discretion of Paladin Group Training and must be put in writing. Paladin Group Training reserves the right to change or amend these policies at any time.
Class Size
Typically we require a minimum of three students in order for us to run a class (exceptions may be made). If a class receives less than three registrations, we may cancel the class (see Paladin Group Cancellation/Reschedule above).
Paladin Discount Program
As of March 10, 2024, complete any full-day class (such as Defensive Pistol 1.0 or 2.0, Defensive Rifle 1.0 or 2.0, etc.) and you’ll receive a discount code for $15 off the price of the next class you register for; take a shorter class (such as Rifle or Pistol Workshop, Tactical Shotgun 1.0 or 2.0, Handgun Basics, Pistol Skill Builder, etc.) and you’ll get a code for $10 off the price of your next registration.
Terms and conditions of the Paladin Discount Program: The discount code is good for one-time use, expires 90 days after date of issue, and is non-transferable. A discount code is emailed after the attendance and successful completion of a class by the student. Program begins with classes taken after March 10, 2024. Discount codes cannot be applied retroactively either to classes previously taken or to a future class for which a student has already completed the registration process (i.e., paid). A discount code holds no other monetary value beyond that of a discount on one future Paladin Group Training LLC class. Discount codes cannot be redeemed for cash. Students attending Firearms Safety classes, seminars, Paladin-sponsored events, private lessons/classes, LEOSA Qualifications, or free classes are not eligible for a discount code. Discount codes may not be used for private lessons/classes, LEOSA Qualifications, Paladin-sponsored events, practices, or seminars.
NOTE
Exceptions to all Paladin Group Training Class Policies may be made on a case-by-case basis, at the sole discretion of Paladin Group Training LLC and must be put in writing. Paladin Group Training LLC reserves the right to change or amend these policies at any time.